The pandemic has made us all change. And not just because of the length of our hair.
Whether it’s Zoom, using Amazon Prime, Disney+ or interacting more with the Smart Speaker, the pandemic has been an accelerant. None of these things existed because of Coronavirus, but their utility was certainly enhanced by it.
Indeed, I expect sans pandemic, the growth curves of all of these things would have been steady, but the last 12 months has probably meant they jumped ahead 12 quarters. Zoom made a $16m pre-tax profit in 2019 and a $660m one in 2020.