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Posted on 11.04.08 by Matt @ 12:22 am
More from the ever changing strategy at GCap as they announce that they're not going to be selling XFM Manchester and XFM Scotland after all. Apparently they've decided that they're decent assets to hold after all. I'm sure it's also nothing to do with the fact that they couldn't get decent price for those stations. They may of course have got a decent price had they not announced that they'd be 'giving back' the licence to Ofcom if they couldn't find a bidder. Valuing the stations yourself at zero is never very good to encourage high cash bids. The odd thing is they still plan to sell XFM South Wales. This must mean that there's a decent price on offer for it. I think it's another crazy decision. The station is new and relatively inexpensive to run, especially as it's co-located with Red Dragon. If they can't make money out of it, then it raises more questions about their national/local sales skills than the viability of the licence. Especially with Ofcom's recent relaxation of programming rules they'd only have to wait 18 months to do a 'Global' and network everything except Breakfast and Drive. It seems the GCap craziness hasn't stopped yet! Filed under: xfm Comments: 3 Comments |
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Posted on 01.04.08 by Matt @ 4:39 pm
I post things like the post below because they're good ideas that other people can reinvent and use for their own brands. Radio, as an industry, has had a bit of a kick in recently partly due to the "radio recession" (more on that later) and partly because it rarely shouts about the good things it's doing. I think what's important to recognise is that it doesn't have to be all new ideas, there are some classic things that will continue to do the same job they've always done. Radio stations can be very easy to be substituted as there are few barriers to switching. It's just a press of a button (or preset). Keeping front of mind is therefore very important as you need to be in the game, with people sampling you, so that you can try and convert them to listening longer and spending more time with you. This is partly why the old stand by of 'car stickers' does a certain job - it reminds you a station is around and lots of people like it so much they've stuck a sticker in their car. Encouraging sampling is also important if you've changed what you've done and want people to have a listen. At Capital, for example, the addition of Denise to the breakfast show was a great reason for people to have another listen to see if they might like the show. Indeed, selling a new version of yourself is something that GCap's One Network has embarked upon with its recent 'revitalisation' programme. A more modern logo, on air branding, new network shows and new websites have been an attempt to modernise the feel of the stations and re-engage with some of their lost audiences. It was therefore good to see Trent FM's new partnership with the Nottingham Arena which takes the 'front of mind' idea forward to the next stage. Now, sponsoring an arena isn't anything new (hello Metro Radio Arena), but it's a good way to build on your music proposition, remind non-listeners you exist and also get some free PR as people start to call the "Trent FM Arena". No doubt other media will resist a bit to start with, but you'll get there eventually. The other thing that the Arena partnership does for Trent at this time, is that it's a great way to demonstrate its newer, funkier image. I was quite surprised when I saw the level of branding Trent has across the Arena, see it here. What other marketing have you seen recently that's stood out for you? p.s. Oh - and is this the classiest April Fool and great marketing to boot? Filed under: marketing and trent fm Comments: 1 Comment |
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Posted on 01.04.08 by Matt @ 10:52 am
As a Pizza Hut email subscriber, I got a great April Fools email from them this morning.
Marketing emails can become dull and repetitive, but receving something like this makes you laugh and, in this case, look at Pizza Hut in a slightly more human way. Filed under: crm and pizza hut Comments: 1 Comment |
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Posted on 31.03.08 by Matt @ 8:27 pm
They've been after a new radio group for ages and finally they've found got one. Global Radio's offer has been endorsed by the Directors of GCap Media and recommended to the other shareholders. What does this mean? Well if the shareholders accept it (which they are very likely to do) Global will be the new owners probably sometime in June. However they won't be able to control the company directly until the OFT/Competition Commission agree the acquisition. This could take three months from now to be agreed which would mean they're not properly in charge until July/August. Does this mean GCap will continue with Fru's 'strategy' in the meantime? Unlikely. Global are likely to have put a halt to most of the major transactions. I think it's safe to say Capital Life and theJazz will cease tonight, whilst the regional XFMs and Digital One are likely to stay in the group. Planet Rock's a bit more interesting. I believe there's a number of parties who would still like to buy it, but will Global keep it? To be honest, I think it's unlikely, they've got enough brands to be getting on with and probably will like another paying tenant on Digital One. More Global thoughts here. Filed under: gcap media and global radio Comments: None |
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Posted on 28.03.08 by Matt @ 2:05 pm
I got the latest email update from GWR Bristol today, which mentioned their current breakfast contest - Bush and Troy Almighty. In it, they 'take control' of a listener's life. Bascially, the listener has to do what the audience tells them and if they manage to make it to the end of the contest, they take home £10k. As well as creating compelling on air audio with lots of jeapordy, I think the GWR team have done a good job of making on-line a key part of the promotion. As well as generating 'talkability', stunts like these are a great way to drive people online and then hopefully turn them into a more regular site visitor. Kristy, the chosen listener, has had a bit of a shock with the latest challenge - a haircut. Listeners are deciding whether she gets a Jennifer Aniston, a Posh Spice or a GI Jane through an online-only vote. GWR also video'd the moment when she was told on-air about the challenge. This kind of video-activity is very simple. Have a look at the footage, it's not exactly Spielberg, but it's clearly shot and definitely of interest to listeners who heard it in the morning and would quite like to see it on video too. The other thing they did for the video is to dub on the audio from the radio - it makes it nice and crisp and the jocks sound like they do on the radio rather than through a crappy on-camera mic. The site has lots of content from the competition including a diary and audio of lots of the other challenges. It definitely begins to give a 360 view of the contest. They fall down slightly on bringing all the content together in an easy navigatable way, but I guess that's partly because their stuck with the god-awful MediaSpan CMS. If there's one promo that's crying out for a blog style (with nice embedded video and audio oppportunities) this one's it. But overall a good effort from GWR. Filed under: gwr fm Comments: 2 Comments |
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Posted on 25.03.08 by Matt @ 7:53 pm
There's always lots of scare stories about online privacy and how you should be careful about what you give out to people on those, there, internets. Now, whilst I think it's important that you think about what you share, i'm getting less worried about it, to be honest. Just think when you get a bank statement it includes your name, address and bank account numbers and they send it through the post in a bank-branded envelope - not much privacy there! But does it really matter? In most cases, no it doesn't. Anyway, i've had a bit of an online security audit here and i've decided to remove most of it. Part of the reason is that through this website i'm fairly open anyway. The contact page as my mobile phone number on it and you can follow most of my online activity through the stalker feed. So i've been through the main social platforms i'm invovled with and freed them up. My Facebook account used to be quite closed down with only Friends able to see anything. Using the new privacy settings, i've decided to change that so 'Friends of Friends' can pretty much see everything on profile. I've restricted photos to friends, as you never know when you'll be tagged, but i'm pretty open otherwise. Interestingly, but probably not surprisingly, since I did this last week i've had some interesting friend requests and its prompted other people to get back in touch. And to be honest, it also means that other people who don't feel comfortable to 'friend' me will still be able to follow my lifestream, should they wish. The poor deluded fools. I've also opened up my Twitter account a bit so that anyone can see my updates and can then follow me. I was a very early adopter on Twitter, but there were so few people I knew on it, it never hit the critical mass where it really works. I think it's about there now, so that's unlocked too, and I can better respond (or at least properly receive) direct messages. Part of the reason i've done this is that actually being online is an important part of my work/social life. I work in an industry, and a business, where the only constant is your relationship with other people. I want to make those relationships as easy as possible to maintain and nurture and being open is a great way to do that. What this doesn't mean is that i'm willing to connect anyone. My (occasionally breakable) rule for Facebook is that i'm only friends with people who i'd happily have a pint with and tha's tended to serve me well so far. If you want to follow this blog and get an update when there's a new post, you can subscribe via email (using the little box above) or subscribe to the RSS feed here: http://feeds.feedburner.com/mattdeegan. Filed under: privacy and social networks Comments: 1 Comment |
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Posted on 22.03.08 by Matt @ 8:32 pm
This coming week will probably be the last for GCap Media as Global Radio agrees the final terms to acquire the “belegaured radio group” (copyright every newspaper). Whilst traditionally it’s the acquiree that feels the brunt of any changes or cuts, the unique nature of the takeover creates some interesting questions. First and foremost, GCap is a much larger entity than Global and not only in audience ad revenue terms but in numbers of staff and broadcast locations. Global Radio is quite a compact radio group, two main analogue brands – Galaxy and Heart – with some key operations co-located like Heart and the LBCs in London and Galaxy and Heart in the West Midlands. GCap on the other hand is spread across over 40 different locations with large group functions based in London, Bristol, Reading and Nottingham. Indeed, whilst some of GCap’s systems are a little confused, they are at least geared up to operate across multiple stations and radio brands and will probably find it easier to add the Global stations onto, rather than try and shoe-horn 50 stations into the ex-Chrysalis systems. Filed under: gcap media and global radio Comments: 5 Comments |
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Posted on 22.03.08 by Matt @ 5:16 pm
I had a really nice time at the Student Radio Conference in Bath last week. I was ostensibly there to chair a panel on future radio stuff, the natterly titled (by me) “is radio’s digital future the same as student radio’s digital future”. Alongside me was Ofcom’s Will Jackson, GCap’s Nick Piggott and sky.com’s Ben Perreau and about 60 students turned up to hear us babble on about the future. It was a great session, not just because of the excellent speakers, but because of a really great bunch of questions. I think student radio is the first part of the industry to really grapple with its broadcasting future. Historically they’re been stuck on increasingly crappy platforms, either full-time low-powered AM and/or two months a year on FM. However, their audience is one of the most fleet of foot and now with most halls of residence LAN’d up – they probably have the highest internet penetration of any radio station. Indeed much of the talks centred on the need for student radio to really grapple with the internet and build sites and services that put the internet at the heart of what they do. Nick did a great speech on harnessing Web2.0 but touched on the paradox that commercial radio faces, that the internet is great up to a certain point, but the bigger your audience gets the more it becomes cost-effective to have a broadcast platform (at least in addition to the internet). In my speech, unsurprisingly, I talked about DAB and acknowledging that while full-time broadcasting would probably be outside of a student station’s budget, that the new podcast-over-DAB-style technologies that are coming later this year would provide some good broadcast opportunities. Looking back though, I think I fell into the ‘thinking inside the box’ trap by dismissing full-time DAB broadcast as a potential opportunity. During the conference I caught up with some people from Xpress Radio in Cardiff, who managed to negotiate to get their FM RSL simulcast on DAB across Cardiff and Newport. They sounded genuinely chuffed about the response they got from listeners and how it really moved the perception of their station forward. In fact pretty much most stations said they would like to be on DAB, but ruled it out instantly because of cost. Speaking to another station later we were talking a bit more about DAB and costs and then came to the conclusion it was actually, potentially doable to bring a station full-time to DAB. Let’s look at the numbers. I think capacity for a full-time 64kbit/s station could be had for around £35k in most areas. This work out at just under £3k a month. Now, based on my student radio experiences I don’t think £3k/month is totally unachievable to raise from advertising/sponsorship. Indeed, let’s think about targeting just one advertiser, perhaps a big local employer, who’s keen to target graduates. In Nottingham, for example, this might be someone like Experian. Lets say that for £3k/month Experian got total station sponsorship at three mentions an hour “URN with Experian” , some changing ads that talk about the company, alongside some web banners and connected events. But as well as reaching the University of Nottingham students they would also be reaching lots of similarly aged people (but maybe not graduates) across the whole of Nottinghamshire tuning in on DAB. URN’s a good student station, a good listen and in area that doesn’t really have a local youth radio station. I think it would pick up quite an audience. I think £35k (over a year) would turn out to be an incredibly cheap way for someone like Experian to reach a specific audience and in the process URN gets county-wide digital coverage. Now, naturally, there are some issues to overcome. You need someone good to ‘sell’ the idea to advertisers and you need to work out the relationship between the advertiser and the programming of the radio station. Indeed I think it would mean the station would really have to work out how to protect itself from changing their programming to appeal to advertisers. Some people might argue that student stations, especially with the high internet penetration don’t need to be on DAB. That actually the platforms they’ve got are fine for what they are. Maybe. I remember when I worked in student radio I was just pleased when people listened. Being on DAB (or any other platforms) would bring the station to more students and more interested people across the local area. In fact, I think it would be a great thing for radio diversity if the local student station was available across the local area on an easily tune-in-able way. So, how about a challenge? I’ve got six multiplexes launching and I’ve got relationships with most of the other multiplex operators too. If there’s a student station who’s up for having a go and raising the money to get them on DAB, they’re more than welcome to come and spend some time with us at Folder and we’ll help them raise the money and get on a relevant local multiplex. Any takers? Filed under: dab and student radio Comments: 5 Comments |
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Posted on 14.03.08 by Matt @ 5:41 pm
The BBC national radio websites produce some of the world's best radio station websites. They're generally well-designed, with up to date content and interesting applications that support the creative of the radio programmes. Actually, I think that last one is a key point that many radio station websites fall down all. Radio sites often get caught up in trying to replicate the essence of what the webteam thing the radio station is, rather than reflecting the creative content the radio stations produce. The root of this is that often the webteams aren't radio people and even more often, nowadays, not even based with the radio stations. This usually results in a somewhat drift of strategy with the webteam going in one direction and the radio team trying to do something else on-air. However, whilst the national stations do a brilliant job, they're let down somewhat by the websites for the BBC Local Radio stations. I was just listening to the interesting combination of Bam Bam and Nik Goodman on BBC London 94.9 and so hopped over to their website: http://www.bbc.co.uk/london. Firstly it takes a little while to find that the route into the radio station is through a simple text link on the right, once through there's a bit of disorientation as nothing's where you think it should be. I think most users are used to a certain type of web grammar for different sites - this is usually driven by left hand nav and some key options - so for a radio station this is things like Schedule, Presenters, Music, Listen etc. BBC London's site eschews them all by combining quite a random selection of links in four central boxes. Indeed the left-hand nav includes pretty much nothing related to the radio station. Also what's odd is using the main splash on the site to plug quite a minor part of the station, in the case Vanessa Feltz's daytime show. It's odd because firstly it's the mid-morning show and secondly it's the podcast part of it. Is that really the most important part of the radio station? There's a useful square on the right that shows who's on air at the moment. Unfortunately it's incorrect as it's showing Danny Baker rather than Bam and Nik. Clicking through to Danny's pages, and there's still no mention of Bam and Nik, but i'm still drawn to the other links for Danny's show. There's six of them: Listen's alright, of course, as is the guest gallery and photo from a feature - Danny at Abbey Road. The listener's clock link is broken, generating a 404. The last two links seem to me like they're the same thing, but oddly they're not. The A-Z one seems to take you through to a features page about station content and the second 94.9 Presenters link goes through to another similar page (but different!) about station content. But brilliantly neither of these are the actual A-Z which lives somewhere else entirely. The structure of the site changes as you dive into as well. The who's on box moves up and down the right hand nav, including dropping below the fold quite often too. The strange thing is the site does have some good features - it has a proper video-streaming webcam for instance, which means you can watch Bam pull his hair out as he's trying to work out which buttons to press! But the only way you can find it is if you go to the webcams page, and then choose the sixth option. It's not even linked to from the webcam link under the picture of the on-air presenter. Crazy. The whole radio thing looks like an add-on to a local BBC News website. Now, whilst I think it's a good idea that the BBC have local portals bringing together local content, the way it's curated is really strange. The radio station (and the local TV news for that matter) are the ones who have the relationship with the audience and could be used to hold their hand and make /localarea an important part of their ongoing web experience. But even discounting that they're losing out on a massive opportunity. BBC Local Radio stations have huge audiences, many of which don't consume any other local radio stations, it should be an open goal to transfer them to the web. At the same time the local BBC stations are predominantly speech and features, which would be the perfect extension to the on-air brand. At the moment the sites have absolutely no depth whatsoever, they're the kind of place you would visit twice. Because on the second visit you realise that nothing's really changed. Resourcing things like websites are still issues for radio stations as the grapple with how audiences are changing, but surely large BBC local radio stations should have the right web people to reflect what they're doing on air and catering for surely what their listeners want to read online? Filed under: bbc and bbc london 94.9 Comments: 1 Comment |
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Posted on 14.03.08 by Matt @ 3:29 pm
Boing Boing is pointing out that a new hack is available that sucks MP4s off of the iPlayer site and drops them onto your computer in all their DRM free glory. It is, however, quite complicated. 1. First of all download and install Ruby for Windows 2. Download the file talked about here to your computer. Be sure to drop it in an easy to remember folder. I'm suggesting c:/downloads/ for the purpose of this example 3. Open the command prompt. In other words go to Start->Run and then type CMD and press return 4. Type 5. Type 6. Find the page on iPlayer that you want to download 7. Back at the command prompt type 8. It would then save the MP4 file in the /downloads directory 9. Rename the .mp4 bit .mov 10. You can now copy it into iTunes. Get it while you can! Filed under: iplayer hack Comments: 6 Comments |
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